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Home > Key documents

Key documents

  • Privacy Notice
  • Data Protection Policy
  • Policy Statement of Commitment to Equality, Diversity and Inclusion
  • Equal Opportunities Policy 
  • CNHC Record Retention Schedule
  • CNHC Whistleblowing Policy
  • Annual Report 2021

For the public:

  • Code of Conduct, Ethics and Performance
  • Detailed Procedures For Dealing With Complaints 
  • How CNHC Deals with Complaints leaflet
  • Public Information leaflet

For CNHC Registrants:

  • Briefing note for CNHC Registrants: Lawful basis for processing client data and retention of client records
  • Cancellations & Refunds Policy
  • Continuing Professional Development (CPD) Policy
  • CPD log template
  • Requirement to provide copies of insurance certificate and cpd log
  • Terms of Use of the CNHC Quality Mark
  • Terms of Use of the CNHC website
  • Whistleblowing 

For Board, Professional Committee and Profession Specific Board members:

  • Business Ethics & Anti-Bribery policy
  • Code of Conduct for CNHC Board, Professional Committee and PSB Members
  • Register of Members Interests form
  • Role and Person Specification for PSBs 
  • Training Handbook for members of Investigating Committee, Conduct and Competence and Health

Other Policies:

  • Approval of applications to become a Verifying Organisation
  • Aspirant Professions Criteria
  • CNHC Sanctions Guidance  
  • Core Curriculum Template
  • Environmental Policy
  • Quality Assurance Criteria for current Verifying Organisations
  • Social Media Policy
  • Vexatious Complaints and Abusive Complainants
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