For the public:
- Public Information leaflet
- Detailed Procedures For Dealing With Complaints
- How CNHC Deals with Complaints leaflet
For CNHC Registrants:
- Cancellations & Refunds Policy
- Code of Conduct, Ethics and Performance
- Continuing Professional Development (CPD) Policy
- CPD log template
- Data Protection Policy
- Requirement to provide copies of insurance certificate and cpd log
- Terms of Use of the CNHC Quality Mark
- Terms of Use of the CNHC website
For Board, Professional Committee and Profession Specific Board members:
- Business Ethics & Anti-Bribery policy
- Code of Conduct for CNHC Board, Professional Committee and PSB Members
- Register of Board Members Interests
- Register of Members Interests form
- Role, Terms of Reference & Membership Criteria of PSBs
Other Policies: