28th September 2020 | Coronavirus

This article was last updated on 28 September 2020. Updates shown in red.
First published 21 September 2020.

The NHS COVID-19 Test and Trace app launched on 24 September 2020 for England and Wales. A NHS QR code and official NHS poster are available.

The NHS COVID-19 app has a feature that allows users to quickly and easily ‘check in’ to your premises by scanning the code. The information stays on the user’s phone. In England, you do not have to ask people who choose to ‘check in’ using the official NHS QR code to provide their contact details for the purposes of Test and Trace. If there is an outbreak associated with your premises, a message will be sent to the relevant app users with the necessary public health advice.

The updated UK Government guidance for maintaining records for Test and Trace can be found here.

England:
CNHC Registrants in England who provide close contact services (ie practise 'hands-on') must register for an official NHS QR code and display the official NHS QR poster from 24 September.

You can find helpful FAQs for England here.

Generating your NHS QR code and download your poster here.

If you need techical support with the QR code and poster or have specific queries about using it, call the NHS QR Code support line on 0800 540 4900. [UPDATED:: 26 September 2020]

NOTE: The Government have now confirmed this requirement DOES applies to mobile therapists: See NHS COVID-19 app FAQS here. [UPDATED: 28 September2020]

Wales: 
CNHC Registrants in Wales who provide close contact services (ie practise 'hands-on') are strongly encouraged to download the NHS QR code and official NHS poster. 

You can find helpful FAQs for Wales here.

Generating your NHS QR code and download your poster here.

A Welsh language version can be generated here.

If you need techical support with the QR code and poster or have specific queries about using it, call the NHS QR Code support line on 0800 540 4900.